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Privacy Policy

Arena Flamenco is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and protect your data when you visit our website or book tickets for our shows.

1. Data Controller

  • Identity of the Controller: Tamara Gomez Muñoz
  • NIF/CIF: 74729408Q
  • Postal Address: Bajos del Paseo del Altillo 23 y 24 , 18690 Almuñécar (Granada)
  • Contact Phone: +34 677 81 59 93
  • Email: info@arenaflamenco.com

2. What Personal Data We Collect

We collect personal information that you voluntarily provide to us through the website:

  • Contact forms: Name, email address, phone number, and any message you choose to send us.
  • Booking process (via Bokun): Name, surname, email address, phone number, language, and payment details required to process the transaction.

3. Purpose of Processing

We process your personal data for the following purposes:

  • Manage, process, and confirm your ticket bookings for the tablao shows.
  • Respond to queries and requests for information sent to us through the contact forms or channels.
  • Comply with legal obligations applicable to our commercial activity.
  • Send commercial communications related to our shows if you have given your explicit consent.

4. Legal Basis for Processing

The legal basis for processing your data is:

  • Execution of a contract: To manage the ticket bookings and purchases you make on our website.
  • Consent of the data subject: To respond to your inquiries via contact forms and to send newsletters or promotional emails. You can withdraw this consent at any time.

5. Data Retention Period

We will retain your personal data only for as long as necessary to fulfill the purposes for which they were collected, or as long as there are legal, tax, or contractual obligations requiring their retention.

6. Recipients of the Data

Your personal data will not be sold or shared with third parties, except in the following mandatory cases:

  • Service providers: Such as the booking platform **Bokun** and associated payment gateways that act as data processors under strict security and privacy measures.
  • Legal Obligation: When required by competent authorities or Spanish courts in the exercise of their functions.

7. User Rights

The General Data Protection Regulation (GDPR) grants you specific rights over the processing of your personal data. You can exercise them at any time free of charge:

  • Access: Right to know what data we process about you.
  • Rectification: Right to modify inaccurate or incomplete data.
  • Erasure ("forgetfulness"): Right to request the deletion of your data when they are no longer necessary.
  • Limitation of processing: Right to request that we temporarily limit the processing of your data.
  • Objection: Right to object to us processing your data for specific purposes (such as marketing).
  • Portability: Right to receive your data in a structured, machine-readable format.

To exercise your rights, you can send a written request attaching a copy of your ID document (DNI/NIE) to the email: info@arenaflamenco.com.

If you consider that the processing of your data infringes European regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

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